Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Giant Eagle Grocery Store Hours and Location info near Indianapolis. Then she said I was trying to steal it! Absurd! Very disappointing. In hopes to fix this issue for me and other customers for future. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. We would like to show you a description here but the site won't allow us. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. Cross contamination can and does happen. Verification can help ensure real people write reviews about real companies. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. I just came back to Giant pharmacy after being with CVS. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Review Of Franks Restaurant Hudson Fl 2023. I have the unused gift card and proof of purchase. Regina Zajac, [protected] [protected]@zoominternet.net. somehow the fuel perks vanished . How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. I am left with a $139.99 gift card that I cannot use because it does not have a pin. Desired outcome: Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. ADDITIONAL LINKS I am a conservative person & I really like Giant Eagle! I didnt see any signs about that. Normally bakery products are excellent. The rudeness of store associate and unwillingness to help. We spoke to the consumer today and they provided an updated mailing address for the request. At first, it was alright, but it progressively got worse along the way. Highly disappointed! Is this your company? My family work there. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. but they want to play that silly "security reasons " game. Now if they didn't want something substituted or out of stocked then don't $#*! Or does that all fall on computers today? Giant Eagle Grocery - Central Percentum Giant Eagle. The program was launched at 34 locations in 2021. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. show of laziness coming from the higher ups. She hardly had a voice and could hardly hold her head up. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Our only son was born @ Magee Womens Hospital in Pittsburg . Phone number +1 724-942-2802. Giant Eagle has extremely terrible customer service. I am so disappointedthat the storewould sell something like this. auth #04520C Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. 6930 West Central Ave . Theres no reason I should be getting the runaround like this from a big company like this. Category Food & Beverages. States they care about work-home balance Pro diversity culture I never recieved them, yet I was still charged for ordering them. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. This is over a $300 charge. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Giant eagle unwilling to offer anything related to customer care. Nothing. She said too bad, you need to wear a mask or we can't check you out. I have 3 children ,2 of which are very sick . I'll have to find another establishment for my future meat needs. The digital coupons are not customer friendly. They were absolutely the worst. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I. Giant Eagle reviews & complaints. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. Shame on you! It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! I have proof in black-and-white. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Hello Shop & Save. Then I called. I let her know I have health issues so can't wear one. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Too bad. Put prices on product instead of bar code or make sure bar code is right. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. This did not just happen, it's been over 3 years now. Every single prescription that is filled here is billed wrong. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage They tried to tell me that wearing a mask is the law now, they are sorely mistaken. I did in multiple. Block Spam Calls. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Another rep told me it's a health insurance issue that they can't do anything about. Very abrasive. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Giant Eagle has terrible management, inconsistent and terrible favoritism. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. This is actually about an experience my mother had with Giant Eagle. Giant Eagle Grocery - CentralPercentum GetGo. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. As I cant see how I am the only person experiencing this problem. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . And who in the hell can even see tiny print on the smartphone. We also ensure all reviews are published without moderation. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Ray Saunders 614 I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. I will not shop at this store again and will encourage others to not shop here as well. Flu shots are only available from 10a-6p. Most customers were really nice and then there were some that you just lose faith in humanity from. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. This happened on November 6th, 2022. at around 1600. Desired outcome: I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Country fried steak & eggs were. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. This will surely increase the credibility of your complaint. Hello, NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Giant Eagle has 37,000 employees. X . I can never forgive that. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about and come shop your damn groceries yourself and $#*! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Out of 477 Giant Eagle employee reviews, 70% were positive. named Heather - very immature for the title that she holds. To the point when the customers would just straight up insult the shoppers. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. ********* ******. Giant Eagle Grocery - CentralPercentum GetGo. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. He said he was sorry and didn't even know they were closed down?? Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Its unbelievably immoral and despicable! I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. They bring them out and put them in your truck for you. It's already been renovated so I guess bringing back products that are no longer sold. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Everyone is so polite and friendly. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Is this your company? We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Can you imagine what I think you can do with this lousy idea?! Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Find out how to block Giant Eagle Pharmacy caller . This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Phone number +1 724-258-5011. Giant Eagle's Customer Service is despicable! Don't shop in Brooklyn ohio store especially when buying a sub sandwich. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . This pack was so dried out, and the breading so hard, that you could hardly eat it. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Table of Contents show. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I asked about my perks that were deleted ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. I through away the bananas and food that shouldn't be wiped off. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . None I'm never coming back. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . She said I needed a mask. Older lady mid 50s, blond curly hair, blue eyes. Never had such a bad experience before. They shop my online order, I schedule a pickup, and they load it up. So this made me wonder why a team member even recommended I do this to begin with. I have been in the consumer rating business for many years and never seen it as bad as this before. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Working for curbside sucked. Desired outcome: Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Desired outcome: I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Giant Eagle is the business that sold me the defective gift card. 8-2-22 Category Food & Beverages. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. So i activated an offer for spend $150 get $10 bonus. User; Business User; . They were VERY rude to say the least, there was no need for it. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Overall im frustrated, but I just want my money refunded. Giant Eagle, Inc. Diesel Mechanic Review. The Pharmacist & Staff are very professional & friendly. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Pay for this replacement part that your car wash broke. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Complaints: This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Giant Eagle Customer Care That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. I think that's obvious, Dec 7 2022 1.0. Prices are lower and bags are plastic. I do not like going to this Giant Eagle! Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. all that "but COVID" bull$#*! Moraine point giant eagle, buter county. Makes me appreciate Kroger even more! They never want to cut the meat that's available. i do the shopping for the household,he picked ip the advantage card. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. This is right after Christmas. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. I have a family to feed and I am very upset. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. The store manager Brandon did nothing! It's sad to see that people will accept eating a piece of edible paper. This is unacceptable. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". How convenient! I'm frustrated. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. No, it is too hard for them to comprehend. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Please in the future check your produce before just tossing it carelessly on the shelf. Not even sure it was USDA Choice. So they make you think you must buy 4, but no, only one is enough. Online order website shuts you down from making any changes long before the order is being shopped. Jason (Columbia US) Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Annette S. I asked that they contact me and one customer service representative never even filed the complaint. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Author: Pittsburgh, Pennsylvania. Category Food & Beverages. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The kitchen manager was the cashier. Desired outcome: Disgusted I found a grey looking mealworm. Gain trust and grow your business with customer reviews. Fresh food. Their produce is always rotten. And their Apple Seiter tops are always smashed in. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Then, i went in. It's so fast and easy. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Management was okay in the beginning then it slowly deteriorated, into a $#*! As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. And having them in the store? Don't deserve even 1 star for that area. I explained exactly as above and as she is my child - its really no ones business. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Giant Eagle, (store #4029). So I did this time. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. Shed light on the availability of medication needs brought to someones attention. It's already been renovated so I guess bringing back products that are no longer sold. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. I like that i get discounts on gas when i shop. The people are wonderful & very helpful! When are you guys gonna get the a2 milk? What they do NOT tell you is that now, if you buy one, it's down to $1.25! I said I would write to Ms. Laura Karet about this. Giant Eagle, (store #4029). i had over one dollar on the advantage card for fuel perks for gas. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Here are 8 tips for writing great reviews. I was told I would hear back in 2 to 3 weeks. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Flu shots are only available from 10a-6p. Maybe Pittsburgh City Council can wake you up. 54% of Giant Eagle employees are women, while 46% are men. Explore an interactive map with places nearby. I've never been treated so poorly by the Mgr. 4. thanks for the listen. Products used:Your customer service stinks. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. The kitchen manager needs fired. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. but 2. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! I gave her the substitutions and one additional item. Something needs to be done, even when waiting in line at location you hear people complaining about it.
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