Table number and table size are on request only, and will be assigned by the Maitre d' on board. Good explanation! Some clearances will require face to face inspections, details will be communicated to you onboard. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Please do not forget to print them out prior to leaving home. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Printable luggage tags are available at the Online Check-In start page. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. For your convenience, foreign currency exchange services are available at Guest Services. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. It's not a deposit, but they do hold the funds on your card. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Cash is accepted in our casinos. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. I understand what you are saying and for people who can afford it, it is not much to worry about. The representatives will help you with luggage tags. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. I'm sure there is more but that's what I can think of off the top of my head. And it cant be redeemed for cash. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Cooking facilities onboard are not considered kosher. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. What you need to know before you go on a Holland America Line cruise. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Download Visit our Frequently Asked Questions. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. It is not that unusual to be given incorrect information by HAL customer service reps. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. The line will be adding $100 in onboard spending Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Beach Towels to take ashore will be available upon arrival at the Gangway. Additional information concerning Customs matters will be provided during your cruise. Offer expires November 15, 2022. All Holland America Line ships offer a variety of wonderful merchandise from around the world. You do not need to include any suffixes on your airline ticket. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. CC Help Jenn Cruise lines are no different. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day Your travel advisor can provide you with additional information if you are interested in this option. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. if you have and inside stateroom do you have to pay for laundry service? Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Reservations may be made on board by contacting the restaurant manager. Discover ancient cities, seaside towns and a rich culinary tradition. It is also a good idea to bring your prescription for eye glasses or contacts. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Visithollandamerica.com for more information. to sail. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. For further information on our relationship with airlines, please refer to your Cruise Contract. Disembarkation is usually completed within two to four hours after the ships arrival. Our ships are as environmentally sound as they are beautiful. In todays era of heightened security, Holland America Line has implemented a no visitor policy. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). You may also find more information on our tours and shore excursion programs on hollandamerica.com. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Complimentary champagne will be served at the auctions. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. The choices are endless. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please contact us or your travel advisor for more information. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Please contact the ships Medical Center for any medication requiring refrigeration. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Religious services may not be able to be held on embarkation/disembarkation day. No smoking of any kind will be permitted on any stateroom verandah. If you receive Onboard Credit, be sure to confirm whether there are any limitations. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. You may request seating time, table size and indicate with whom you wish to dine. and souvenir bar glass at any bar. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. I can see this is one cruise where we wont be splurging on extras. Holland America Line has announced that its running a special offer for members of the United States military. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. Please help us reduce water use. Oxygen: Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. of disembarkation. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Or just add any leftover amountto your onboard gratuities. Great idea, Dave. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. I have a $25 OBC per pax. on board. If all three are on the same account, it will be credited to that account. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. If you choose, continue the journey into the Yukon on your Alaska cruisetour. Featured fares are per stateroom based on double occupancy. If downloading or using off ship, your regular carrier rates may apply.
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